Privacy Policy

Last Updated: December 2025

This Privacy Policy describes how https://poland-kukirin.com (referred to as "the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website. This Site is operated by UltraX International Limited.

1. Data Controller

The data controller for all personal information collected through this website is: UltraX International Limited Room 1508, 15/F, Office Tower Two, Grand Century Place, 625 Nathan Road, Mong Kok, Hong Kong.

2. Information We Collect

We collect personal information directly from you to provide our services and fulfill your orders. This includes:

  • Contact Information: Name, shipping address, billing address, email, and phone number.
  • Order Details: Products purchased, transaction date, and payment status (Note: We do not store full credit card numbers; these are processed by our secure payment gateways).
  • Technical Data: IP address, browser type, and device information collected via cookies.

3. Why We Process Your Information

In accordance with the GDPR (General Data Protection Regulation), we process your data based on the following legal grounds:

  • Contractual Necessity: To process and ship your electric scooter orders from our Poland warehouse.
  • Legal Obligation: To comply with tax and accounting regulations in Poland and Hong Kong.
  • Legitimate Interests: To improve our website performance and protect against fraudulent transactions.
  • Consent: When you subscribe to our marketing newsletters.

4. International Data Transfers

To provide global support and manage our supply chain, your data may be processed by our administrative teams in Hong Kong. We ensure all cross-border transfers comply with European Commission-approved Standard Contractual Clauses (SCCs) to guarantee a high level of data protection.

5. Your Rights (EEA Residents)

As a user in the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict the processing of your data.
  • Request "Data Portability" (receiving your data in a structured format).
  • Withdraw consent for marketing at any time. To exercise these rights, please contact us at info@poland-kukirin.com.

6. Cookies and Advertising

We use cookies to enhance your shopping experience and deliver personalized ads through Google Ads.

  • Opt-out: You can manage cookie preferences in your browser or visit Google’s Ad Settings to opt out of personalized advertising.

7. Data Security

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your information during transmission. Access to your personal data is strictly limited to authorized personnel involved in order fulfillment and customer support.

8. Third-Party Disclosure

We do not sell your personal data. We only share information with trusted service providers necessary for our operations, such as:

  • Logistics Partners: (e.g., S.F. Express) for delivery from our Wólka Kosowska hub.
  • Payment Processors: To securely handle your transactions.

9. Contact Us

For any privacy-related inquiries, please contact our Data Protection Officer at: 

Email: info@poland-kukirin.com  

Address: UltraX International Limited, Room 1508, 15/F, Office Tower Two, Grand Century Place, 625 Nathan Road, Mong Kok, Hong Kong.